Improve Collaboration through Understanding


Teamwork Analytics from Modality Systems is a software driven insight tool that proactively measures and collates detailed usage and activity data of your Microsoft Teams environment.



Our software applications and add-ons are designed to help you extend the value of your communications and collaboration environment in terms of both enhancing business processes across the organisation, and facilitating productivity improvements for users.


Did you know?

There are over a quarter of a million licensed users of our software applications around the world

Our business process applications utilise the powerful features of the Microsoft software in combination with intelligent functionality to support and enhance activities across different parts of the organisation. They can add value to any area of the business, whether it be supporting a product launch or recall, or underpinning HR initiatives such as CSR or Health and Safety training.

We also have a series of applications focused on helping to improve individual productivity and the user experience.


With the openness of Microsoft software comes a world of new possibilities for an organisation to enhance and extend the collaboration environment with new features and functionality to facilitate better ways of working, support greater efficiencies and new processes.

Our in-house team of developers have a wealth of knowledge and experience in working with our clients to unlock new value areas for their organisation, including integrations with other business applications, developing add-on software tools and the creation of complete applications to support an existing or new process or workflow.

Type of Custom Development includes, but not limited to:

  • Contextual and Embedded Communications.

  • Adding communications to a Line of Business applications.

  • Connecting to the right people at the right time.

  • Skills-based routing, contextual contact information.

  • Communications enabled “things” (services, machines, cargo).

  • Communication (and presence) enablement of large systems and goods.

  • Custom clients.

  • Enabling new user experiences & on new devices and screens.