Modality Systems
Diagnostics for Skype for Business

Diagnostics from Modality Systems is depth PowerBI reporting on your Skype for Business usage and performance . It delivers trend data and actionable insights to inform decision making – helping enterprises drive continuous service improvement and achieve the highest quality user experience.

 
 
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Service optimisation

  • Trend analysis.

  • Stream quality analytics.

  • Device monitoring.

  • Network performance.

  • Error insights.

  • Modality Stream Score.

 
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Usage

  • Consumption metrics.

  • User troubleshooting.

  • Experience metrics.

  • Executive summary.

 
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BUSINESS INSIGHT

  • Trends and performance.

  • Development insights.

  • ROI indications.

  • User spotlight.

  • Interrogate raw data streams.